| Posted on: | Category: Service | Dulux Mica Customer Service
We were doing some work at home and needed to buy some paint. Pretty special, hardwearing, ...
| Posted on: | Category: Business Lessons | Supply Chain Risk Management
When Apple was in the shit (yes there was a such a time) and were losing customers ...
| Posted on: | Category: Business Lessons
The other night we went out with friends and met some really cool new people.
As per ...
| Posted on: | Category: Customer Service | NAS WFH IT
With the whole work from home thing (and the threat of lockdowns) we decided to mirror our NAS ...
| Posted on: | Category: Business Lessons | Meetings
At worst you've learnt something about yourself and your pitch.
At best your business has ...
| Posted on: | Category: Business Lessons | selling
Earlier today I signed up to a salesguru "Mind blowing live event" sales course. I thought it would ...
| Posted on: | Category: After Sales Service | Zodiac Pool Cleaners cost of ownership loyalty product design right to repair Toyota
Recently I purchased a Toyota Hilux "bakkie" ...
| Posted on: | Category: Fund Raising | Fund raising
Last year we went to market looking for investment partners.
We presented to high net value investors ...
| Posted on: | Category: Customer Service | Hi-Tec customer responsiveness Avis
My friend Rob ...
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Recent Posts
- Remove your shit!
- Don't use "very busy" as a reason for shitty service
- You won't save your job by keeping your expertise to yourself
- How (not) to sell your business
- When you're small, partner with big
- Brand what you are
- Stick to what you know (or say "no")
- Remind people that you exist
- Always take notes
- Support your clients' & suppliers' businesses